Privacy Policy

Introduction

TruMedica LTD respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and otherwise handle your information when you use our platform, website, and related services. We encourage you to read this policy carefully to understand our practices regarding your data.

Information We Collect

How We Use Your Information

We use the information we collect for several purposes. First, we use your data to provide, maintain, and improve our platform and services, including processing your requests, creating and managing your account, and personalizing your experience. Second, we process your information to fulfill orders, manage quotes, and conduct transactions on our platform. Third, we communicate with you about your account, service updates, security alerts, and respond to your inquiries. Fourth, we use aggregated and anonymized data to analyze platform usage, track trends, and improve our service offerings. Finally, we maintain compliance with applicable laws and regulations and protect against fraud and misuse of our platform.

Data Sharing

We are committed to protecting your privacy and do not sell your personal data to third parties. However, we share your information with trusted service providers who assist us in operating our platform and conducting our business. These include payment processors who handle your transactions securely, Resend for transactional email delivery, and Vercel for hosting and infrastructure. We may also share information when required by law, court order, or government request, or when necessary to protect our legal rights or prevent fraud.

Data Security

We implement comprehensive security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our platform uses industry-standard encryption protocols for data in transit and at rest. We maintain secure infrastructure hosted on Vercel with multiple layers of access controls and monitoring. Our team undergoes regular security training, and we conduct periodic audits to identify and address potential vulnerabilities. While we strive to protect your information using reasonable security measures, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies

Our platform uses cookies to enhance your experience and provide essential functionality. Essential cookies are required for authentication, session management, and security features. These cookies are necessary for the platform to function properly and cannot be disabled. Optional cookies include those used for analytics and performance monitoring to help us understand how users interact with our service. You can control optional cookies through your browser settings, but disabling essential cookies may impact your ability to use the platform.

Your Rights

You have the right to access your personal data and request a copy of the information we hold about you. You can also request corrections to inaccurate or incomplete information. If you wish to delete your account and associated data, you may submit a deletion request, which we will process in accordance with applicable laws and our data retention policies. You have the right to opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. For users in jurisdictions with specific data protection rights, such as the European Union, you may have additional rights including data portability and the right to object to certain processing activities.

Data Retention

We retain your personal data while your account is active and necessary to provide our services. After you close your account, we retain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time, and we will comply with your request within the timeframe required by applicable law. Some data may be retained in aggregated or anonymized form for analytics and service improvement purposes.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by sending an email to the address associated with your account or by posting a prominent notice on our website. Your continued use of our platform after such modifications constitutes your acceptance of the updated privacy policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this privacy policy or our privacy practices, or if you wish to exercise any of your rights regarding your personal data, please contact us at the following address:

We will respond to your inquiry within thirty days or as required by applicable law.